Returns & Refunds Policy

At NuKosh, we stand behind our products and want you to feel confident trying them. That's why your first purchase is backed by our 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee

If you're not satisfied with your NuKosh Creatine Gummies, contact us within 30 days of delivery and we'll refund the purchase price of your first bottle.

Our 30-Day Money-Back Guarantee is subject to the following terms:

• The guarantee applies to your first NuKosh purchase.
• The guarantee covers one bottle per customer or household.
• Your bottle may be opened and the product may have been tried.
• You generally do not need to return an opened bottle unless we specifically request that you do so.
• The guarantee is limited to the purchase price of one bottle. If your order contained multiple bottles, the remaining bottles are subject to the unopened-product return policy below.
• Original shipping charges, if any, are non-refundable, except when the refund results from an error by NuKosh or a damaged, defective, or incorrect product.
• The guarantee is intended for genuine customers trying NuKosh and may not apply in cases of suspected fraud, abuse, or repeated refund requests.

To request a refund under the guarantee, contact us at hello@nukosh.com and include your order number.

Unopened Products

Unopened, unused, and sealed NuKosh products may be returned within 30 days of delivery.

To be eligible for a return, the product must be in its original packaging with the safety seal intact and must not have been opened, used, damaged, or altered.

Please contact us before sending a product back. Returns sent without first contacting NuKosh may not be accepted.

Unless the product arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Multi-Bottle Orders

If you purchase multiple bottles, our 30-Day Money-Back Guarantee covers the purchase price of one opened bottle.

Additional bottles from the same order may be eligible for a refund if they are unopened, unused, sealed, and returned in accordance with this policy within 30 days of delivery.

This allows you to try NuKosh without risking the cost of your first bottle while helping us prevent misuse of our guarantee.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If your product arrives damaged, defective, compromised, or incorrect, contact us as soon as possible at hello@nukosh.com with:

• Your order number.
• A description of the issue.
• Photos of the product and packaging, when applicable.

If we determine that the product was damaged, defective, or incorrectly shipped, we will make it right by providing an appropriate replacement or refund at no additional cost to you.

Do not consume a product if the safety seal appears broken, tampered with, or otherwise compromised when you receive it.

Lost or Missing Packages

If your tracking information shows that your package has not been delivered or appears to have been lost in transit, please contact us and we will work with the shipping carrier to investigate.

If a package is confirmed lost in transit, we may provide a replacement or refund as appropriate.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, building staff, or the carrier before contacting us. We will review reported delivery issues on a case-by-case basis.

Refunds

Once your refund is approved, it will be issued to your original payment method. Please allow time for your bank or credit card provider to process and post the refund after it has been issued. Processing times vary by financial institution.

Shipping charges are generally non-refundable unless the refund is due to a damaged, defective, incorrect, or otherwise qualifying order for which NuKosh is responsible.

Returns

Do not mail a return without contacting us first. If a physical return is required, we will provide you with return instructions and the appropriate return address.

Unless otherwise stated by NuKosh, customers are responsible for return shipping costs for standard returns of unopened products. Products returned to us without authorization may not be eligible for a refund.

Purchases From Other Retailers

This policy applies to purchases made directly through NuKosh.com. If you purchased NuKosh from a retail store, marketplace, gym, synagogue, distributor, or other third-party seller, your purchase is generally subject to that seller's return and refund policy. Please contact the original seller regarding your return.

Wholesale Orders

This consumer Returns & Refunds Policy does not apply to wholesale, distributor, or other business-to-business purchases. Wholesale returns, damaged goods, shipping issues, and other claims are governed by the terms applicable to the wholesale order or other agreement between NuKosh and the purchaser.

Abuse of the Policy

NuKosh reserves the right to deny refunds or returns where we reasonably determine that there has been fraud, misuse, excessive or repeated refund requests, manipulation of the policy, or other abusive activity. Nothing in this policy is intended to limit any rights you may have under applicable law.

Contact Us

If you have questions about a return, refund, damaged order, or our 30-Day Money-Back Guarantee, please contact:

NuKosh LLC
Woodmere, NY 11598
Email: hello@nukosh.com
Website: NuKosh.com