Shipping Policy

At NuKosh, we're committed to getting your order to you as quickly and efficiently as possible. Please review this policy for information about order processing, delivery, tracking, and Canada shipments.

Order Processing & Fulfillment

All NuKosh orders are fulfilled and shipped from our fulfillment facility in Las Vegas, Nevada, USA.

• Fulfillment Days: Monday through Friday, excluding major U.S. holidays.
• Processing Time: Orders are typically processed and shipped within 1–2 business days after being placed.
• Weekend Orders: Orders placed on weekends or holidays will begin processing on the next business day.

Processing times are separate from shipping transit times. If an item is offered as a preorder, the fulfillment timing displayed on the product page and at checkout applies before transit begins.

Domestic Shipping (United States)

We offer standard ground shipping throughout the United States.

• Shipping Method: Standard Ground Shipping.
• Estimated Delivery Time: 3–7 business days after shipment.
• Total Estimated Delivery Time: 4–9 business days, including processing.
• Shipping Cost: Shipping charges are displayed at checkout before payment. Any applicable free U.S. Standard shipping offer will also be reflected at checkout.

Delivery times are estimates and are not guaranteed.

Canada Shipping

Outside the United States, NuKosh currently ships to Canada only, subject to availability at checkout.

• Processing Time: Typically 1–2 business days after an in-stock order is placed.
• Estimated Delivery Time: Canada orders may take approximately 1–3 weeks after shipment, depending on the destination, customs processing, and local delivery services.
• Shipping Cost: Canada shipping rates are calculated and displayed at checkout.

Canadian customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country, unless otherwise stated at checkout. International delivery times are estimates and may vary.

Shipping Delays & Holidays

While we strive to deliver every order on time, delays may occasionally occur due to factors outside our control, including:

• Carrier delays.
• Federal holidays and peak shipping seasons.
• Severe weather conditions.
• Customs inspections for Canada orders.
• Other unforeseen shipping disruptions.

Orders are not processed or shipped on weekends or major U.S. holidays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow up to 24–48 hours for tracking updates to appear after your shipment has been processed by the carrier.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to accommodate address corrections before your order ships, but changes cannot be guaranteed once an order has entered fulfillment or been shipped.

Lost, Missing, or Damaged Packages

If your package arrives damaged, is missing, or appears to be lost in transit, please contact our customer support team so we can assist you in investigating the issue with the shipping carrier.

Returns & Refunds

For information regarding returns, refunds, and our satisfaction guarantee, please review our Returns & Refunds Policy.

Contact Us

If you have questions about shipping or need assistance with an order, please contact NuKosh for a quick reply at hello@nukosh.com.

Website: NuKosh.com